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Why should you as a manager focus on building Positive Emotions in the work place?

Why should you as a manager focus on building Positive Emotions in the work place?

Recent research has demonstrated that positive emotions do more for us than just make us feel good. There are far-reaching implications for psychological, social and physical well-being.

Positive emotions expand people’s attention and way of thinking. They enable us to: benefit from several high grade thought processes, develop trust and synergy between individuals, erase traces of seemingly persistent negative emotions, and increase people’s resilience (one’s ability to successfully adapt to stress and adversity, and then bounce back from negative experiences). Positive emotions are also proven to promote personal growth in the individual.
The sum of these factors means that setting the stage for, and building positive emotions in, the workplace will result in great gains, not only on an individual professional basis, but also at the organizational level. Satisfied employees who thrive in the workplace become very valuable assets for their employer.
Did you know that research has found a correlation between high- and low- performing teams in the workplace, and how often they felt positive emotions while at work? (High-performing teams were defined as those who scored higher in yielding profits and customer satisfaction feedback, based on evaluations collected from managers, administrators, and peer evaluations).
High-performing teams had a 6:1 ratio of positive emotions, the low-performing teams had a ratio of 1:1. This means that scientists have found a research-based correlation between teams that are high-performing and who simultaneously generate significant income for their employer. Additionally, there is shown to be a connection between high-performing teams and the degree of positive emotions in the workplace, as expressed by customer satisfaction, managers, and peer employees. When we learn that we can create and develop more positive emotions individually and in groups, and yield higher productivity and profits, it’s very exciting, isn’t it?

 

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Merethe Drønnen
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